The realm is up and running again,. We truly apologize for the downtime and the major rollback.
We’re not sure exactly what happened to cause the error, however the file system for the server somehow got completely trashed and there were errors that we occurring that, well to be honest, shouldn’t have even been possible.
There were parts of the file system that were missing or corrupted that could not be recovered. This included out MySQL data. Three files are essentially required to recover a database after a full system crash, and just as out luck would have all 3 files were missing.
This also seems to have impacted our ability to recover other aspects of the server.
Our last off server back-ups for the realm and site were from March 15th, 2015. As a last resort after making every effort to recover something more recent, we finally made the decision to rebuild the system from scratch and use the off-site back up files.
Our forums will be back online in the next day or so, we are having some difficulty getting the back-ups and updating our forums at the same time. We may delay the launch of the forums and build in the bridge to link forum accounts and realm accounts.
If you have donated to the server between March 15th and April 27th and your account exists, we will automatically update your donor points. If you around doesn’t exist, please recreate your account and get in touch with us and we’ll restore your donor points (you will have to prove transactions).
Accounts active since December 2014 have been compensated for the downtime and for any potential loses.
- Accounts that have logged in since 12/1/14 were compensated 8 donor points
- Accounts that have logged in since 2/1/15 were compensated 8 donor points
- Accounts that have logged in since 3/1/15 were compensated 8 donor points
** This is a progressive award, so accounts with a log in after 3/1/15 recieved a total of 24 donor points
Again, thanks to all for your patience
Posted by Jiinx on 2015/05/02